Return And Refund Policy

Due to health and safety concerns, we are not able to accept any returns and we typically do not offer refunds because of this.

We have a 14-day refund policy, which means you have 14 days after receiving your item to request a refund. 

To be eligible for a refund, you must have proof that your item came damaged or in a condition that was unable to be consumed. You’ll also need the receipt or proof of purchase. 

To start a refund, you can contact us at hello@drinkeuph.com. 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@drinkeuph.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.